Digital Excellence 2023 is the largest digital focused national conference for the membership sector in the UK. It is the ‘go to’ one-day event that will enable you to establish best practice from high profile membership bodies, hear inspirational speakers, network with fellow membership professionals, and horizon search the latest membership focused solutions.

This will be our 19th national conference and we look forward to welcoming circa 500 senior membership and association professional delegates.

We provide an overview of this year’s themed seminar streams below:

  • DIGITAL EXCELLENCE KEYNOTE STREAM – Speakers from our Influence 100 talk about their digital transformation projects and technology journeys.
  • ONLINE MEMBER ENGAGEMENT AND VALUE (THE OUTSIDE) STREAM – Topics covering member facing digital channels such as websites, email and social media.
  • DIGITAL STRATEGY, PLANNING AND DELIVERY (THE INSIDE) STREAM – Topics covering behind the scenes challenges such as CRM, member data, integration and systems.
  • INDUSTRY EXPERT INSIGHT STREAMS – Explore the latest digital focused solutions LIVE from the sector’s leading suppliers.

We recommend booking your delegate place(s) early. You will also be able to take advantage of some great booking offers and promotions that enable up to 40% off the standard ticket price.

Our conference features 35+ LIVE sessions facilitated by 40+ membership expert speakers conducting senior member focused management, leadership and CEO roles. Meet our speakers…

Find out what makes our conference and exhibition different below….

What makes our conference different?


Authenticity & Trust
– Our growing network is unique and unrivaled. It is owned and run entirely by practicing membership/association professionals and this ensures learning/networking opportunities are authentic and 100% educational in nature.


High Quality Educational Content Delivery
– Each and every session in our comprehensive program features at least 3 educational learning objectives and this provides significant value to delegates. All conferences are formally accredited by the CPD Standards Office.


A Great All-Round Delegate Experience
– We work hard to exceed delegate expectations and thanks to strong partner working with leading sector suppliers we subsidise the cost of attending from as little as £165 (excluding VAT) per person.


A Rich and Targeted Format
– We deliver 5 separate targeted 30-minute educational seminar streams that enables delegates to explore content no matter what their job role, whether member facing or behind the scenes.

“My first MemberWise conference and as a relatively newcomer to the member sector, I found both the sessions and networking opportunities incredibly useful and inspiring.”

Georgina Cox

Head of Membership and Marketing, Cycling UK

“I have been every year for the past 4 years. Each year I find out new things & meet interesting people!’

Ruth Doyle

Group Head of Digital Marketing, Chartered Institute of Procurement & Supply

“If you work in the Membership Space there is only one event to go to and this is it!”

Andrew Chalk

Director of Operations, British Blind & Shutter Association

Seminar Stream Topics

DIGITAL EXCELLENCE KEYNOTE STREAM – Hear from Influence 100 organisations about their digital transformation projects and technology journeys.

ONLINE MEMBER ENGAGEMENT AND VALUE (THE OUTSIDE) STREAM – Topics covering member facing activities such as websites, email and social media.

DIGITAL STRATEGY, PLANNING AND DELIVERY (THE INSIDE) STREAM – Topics covering behind the scenes challenges such as CRM, integration, member data and systems.

INDUSTRY EXPERT INSIGHT SESSIONS – Explore the latest digital focused solutions LIVE from the sector’s leading suppliers.

Membership Body Case Studies

  • BCS, Chartered body for IT
  • British Frozen Food Federation (BFFF)
  • British Medical Association (BMA)
  • Chartered Accountants Benevolent Association (CABA)
  • Chartered Institute of Personnel and Development (CIPD)
  • Chartered Management Institute (CMI)
  • Civil Service Sports Councilm (CSSC)
  • CPD Standards Office
  • Institute of Physics and Engineering in Medicine (IPEM)
  • The Law Society of England and Wales
  • The National Trust
  • Nautilus
  • Royal College of Physicians
  • Royal College of Physicians and Surgeons of Glasgow (RCPSG)
  • Royal College of Surgeons of Edinburgh (RSED)
  • Royal Metrological Society
  • Royal Town Planning Institute (RTPI)
  • Spotlight
  • UKactive
  • United Grand Lodge of England (The Freemasons)

Why Attend?

1) You will gain unique and unparalleled insight/knowledge from fellow professionals
2) Meet and build relationships with professionals with a similar interest in membership
3) Our themed seminar tracks provide you with targeted, rich and relevant educational content
4) You will almost certainly return to the office with practical digital focused ideas and solutions
5) You will gain a better understand sector-wide goals and challenges
6) Engage with experts who are delivering ‘great things’ for membership bodies
7) Meet the leading solution providers of digital in the membership/association sector
8) Understand what tomorrow’s digital landscape will look like
9) Be a part of our growing professional membership focused community/movement
10) It’s important to take ‘time out of the office’ and consider ‘what could be’!